Member Solutions - Don't be trapped by them
I recently joined a Martial Art facility with my friend for weightloss.Unfortunately though, I have been injured in a car accident and I'm unable to participate in Kickboxing anymore.
So I contacted the facility and they said they can do ABSOLUTELY NOTHING about this other than leaving me to deal with Member Solutions (billing company.) Either I wait 60 days for the cancel to happen or I send in a Permanent Disability Form. I've sent in my form with my doctor's note and some document I achieved from the car accident. Faxed / Emailed and Mailed everything to them. 5 days later I still did not receive any updates from them.
So I called them today for a followup, all the said was "your request was denied because your doctor only wrote several months for recovery time." Seriously? Even my doctor couldn't determine how long will I be able to recover from the injury and WHAT ARE YOU (COMPANY) TO DETERMINE MY INJURY RESULTS. Anyways, my billing date will be tomorrow and this company's a scam.
I have to go back tomorrow for another doctor's note.THANKS A LOT.
Monetary Loss: $70.