I was training at a MMA gym, when I had to move back to school on late notice to finish my degree. I contacted them and they said they can cancel free of charge with relocation proof.
I provided them everything, yet they still refused to cancel my membership. I was going to be attending the gym after I finished my class (6 months).
Instead of being a member at the gym for the next 8+ years like I planned, I will be switching gyms when I am done with school because of the terrible customer service I received. If you are a business that uses the money hungry company that is Members Solutions, you will be losing a lot of loyal customers because Members Solution chooses to have no morals.
Reason of review: Poor customer service.
Monetary Loss: $450.